Privacy Policy

Overview

Threadly collects limited information needed to operate the product, provide billing and account access, respond to support requests, improve the service, and maintain security.

Information we may collect

• Account information such as name, email address, and authentication identifiers
• Billing and purchase information needed to process payments and manage access
• Contact form submissions and support messages
• Sales email thread content that users submit for analysis inside the product
• Usage and analytics data such as pages visited, device type, and referral source
• Technical logs needed for debugging, abuse prevention, and service reliability

How we use information

• Provide and maintain Threadly
• Authenticate users and manage access
• Process payments and fulfill purchases
• Generate analysis results and saved history for submitted threads
• Respond to support or contact requests
• Improve product quality, security, and performance

Third-party services

Threadly relies on third-party providers such as authentication, payment, analytics, email, hosting, and infrastructure services. Those providers may process data on our behalf according to their own policies.

Cookies and analytics

Threadly may use cookies, local storage, and analytics tools to understand usage, improve the user experience, and operate core product features.

Data retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Your choices

Depending on applicable law, users may be able to request access, correction, deletion, or export of certain personal data.

Contact

If you have privacy-related questions, contact ethanbasehq@gmail.com.